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A/T - Grinding/Whine/Vibration/Gear Slippage

TSB 13-4-23

04/30/13

4R75E TRANSMISSION -
GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE -
SERVICE KIT AVAILABLE - BUILT ON OR BEFORE
1/9/2012

FORD:
2008-2011 Crown Victoria
2008-2010 E-Series, F-150

LINCOLN:
2008-2011 Town Car
2008 Mark LT

MERCURY:
2008-2011 Grand Marquis

This article supersedes TSB 13-1-9 to update the Service Labor Time Standards.

ISSUE
A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, E-Series, 2008-2011 Crown Victoria, Grand Marquis and Town Car vehicles that exhibit a grinding, whine-type noise, vibration and/or gear slippage while driving or a loss of reverse resulting from a planetary gear assembly failure.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Connect the Ford Integrated Diagnostic System (IDS) service tool to the data link connector (DLC). Retrieve all diagnostic trouble codes (DTCs) and record.

a. The following DTCs may be present: P0733,
P0720, P0722, P0731, P1783, P0732,
P0734, P0721, P0297, P0781, P0782,
P1728, P1715, P1744, P1783, P0741,
P1741, P1742 and/or P1743.

2. Remove transmission fluid pan. Refer to Workshop Manual (WSM), Section 307-01.

3. Inspect the transmission fluid pan magnet for debris.

a. If metallic debris is present, proceed to Step 4.

b. If little or no metallic debris is present or if blackened friction material is present, this article does not apply. Refer to WSM, Section 307-01 for normal diagnosis.

4. Install fluid pan, remove transmission and disassemble. Refer to WSM, Section 307-01.

5. Clean all internal components thoroughly. Replace any friction material which has metal pieces embedded.

6. Disassemble and clean the main control valve body. Refer to WSM, Section 307-01.

7. Assemble the transmission using the parts provided in the service kit. Be certain to perform steps to determine Number 1 thrust washer thickness. Refer to WSM, Section 307-01.

a. Service kit contains seals and gaskets for all 4R75 models. Match up all removed seals and gaskets. Some seals and gaskets in the kit will not be required for certain models. Discard any unused components.

8. Were any of the following torque convertor related DTCs present in Step 1: P0741, P1741, P1742, P1743?

a. No - proceed to Step 9.

b. Yes - replace torque convertor and proceed to Step 10.

9. Place torque converter assembly on bench to drain old fluid. Refill with fresh transmission fluid and drain again. Repeat until clean oil is present when draining.

10. Perform transmission fluid cooler back flushing and cleaning. Refer to WSM, Section 307-01.

a. The transmission fluid cooler on Crown Victoria, Grand Marquis and Town Car vehicles cannot be flushed due to an internal thermostatic bypass valve. These vehicles require replacement of the transmission fluid cooler (A/C condenser assembly). Refer to WSM, Section 307-02.

11. Install the transmission. Refer to WSM, Section 307-01.





Parts Block

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB.
Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

130423A 2008-2011 Crown Victoria, 9.7 Hrs.
Grand Marquis And Town
Car: Check DTCs, Inspect
Fluid Pan, Repair
Transmission, Flush Cooler
Lines, Replace The
Transmission Fluid Cooler
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

130423A 2008-2010 Econoline 8.3 Hrs.
4R75E Transmission:
Check DTCs, Inspect Fluid
Pan, Repair Transmission,
Flush Cooler/Cooler Lines,
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

130423A 2008 F-150, 4.2L 4R75E 8.4 Hrs.
Transmission: Check
DTCs, Inspect Fluid Pan
Repair Transmission, Flush
Cooler/Cooler Lines,
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

130423A 2008 F-150, Mark LT 4X2 8.6 Hrs.
4.6L/5.4L 4R75E
Transmission: Check
DTCs, Inspect Fluid Pan,
Repair Transmission, Flush
Cooler/Cooler Lines,
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

130423A 2009-2010 F-150 4X2 4.6L 9.9 Hrs.
SOHC 4R75E
Transmission: Check
DTCs, Inspect Fluid Pan,
Repair Transmission, Flush
Cooler/Cooler Lines,
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

130423A 2008 F-150, Mark LT 4X4 9.7 Hrs.
4.6L/5.4L 4R75E
Transmission: Check
DTCs, Inspect Fluid Pan,
Repair Transmission, Flush
Cooler/Cooler Lines,
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

130423A 2009-2010 F-150 4X4, 11.3
4.6L SOHC 4R75E Hrs.
Transmission: Check
DTCs, Inspect Fluid Pan,
Repair Transmission, Flush
Cooler/Cooler Lines,
Includes Time To Remove
And Install Transmission
(Do Not Use With Any
Other Labor Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
7A399 14





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