Inspection and Verification

Seats

Inspection and Verification

1. Verify the customer concern.

2. Visually inspect for obvious signs of mechanical and electrical damage.

Visual Inspection Chart






NOTE: The Smart Junction Box (SJB) may also be identified as the Generic Electronic Module (GEM).

3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.

4. If the concern is with the power seat (non-memory seat) or heated seat and the cause is not visually evident, verify the symptom and GO to Symptom Chart. Symptom Related Diagnostic Procedures

5. NOTE: Make sure to use the latest scan tool software release.

If the concern is with the memory seat or climate controlled seat and the cause is not visually evident, connect the scan tool to the Data Link Connector (DLC).

6. NOTE: The VCM LED prove out confirms power and ground from the DLC are provided to the VCM.
If the scan tool does not communicate with the VCM:

- check the VCM connection to the vehicle.

- check the scan tool connection to the VCM.

- refer to Module Communications Network Testing and Inspection, No Power To The Scan Tool, to diagnose no power to the scan tool.

7. If the scan tool does not communicate with the vehicle:
- verify the ignition key is in the ON position.

- verify the scan tool operation with a known good vehicle.

- refer to Module Communications Network Testing and Inspection to diagnose no response from the PCM.

8. Carry out the network test.
- If the scan tool responds with no communication for one or more modules, refer to Module Communications Network Testing and Inspection.

- If the network test passes, retrieve and record CMDTCs.

9. Clear the continuous DTCs and carry out the self-test diagnostics for the Driver Seat Module (DSM), Driver Door Module (DDM), DCSM, FCIM and HVAC module.

10. If the DTCs retrieved are related to the concern, go to Driver Seat Module (DSM) DTC Chart, Dual Climate Controlled Seat Module (DCSM) DTC Chart, HVAC Module DTC Chart or Driver Door Module (DDM) DTC Chart. For all other DTCs, refer to Multifunction Electronic Modules Testing and Inspection. [1][2]Diagnostic Trouble Code Descriptions

11. If no DTCs related to the concern are retrieved, GO to Symptom Chart. Symptom Related Diagnostic Procedures