Body - Window Chatters/Shudders During Operation
Bulletin No: 09-073/09Last Issued: 11/12/2009
Subject:
WINDOW NOISE / CHATTER / SHUDDER
APPLICABLE MODEL(S)/VINS
2008-2009 B2300
2008-2009 B4000
DESCRIPTION
Some vehicles may experience window chatter/shudder when the window travels up or down.
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Remove door trim panel following MS3 online or Workshop Manual (section 09-12 DOOR TRIM PANEL -FRONT).
2. Inspect window run and verify that it has a thin film of grease. Add grease if necessary using locally sourced Multi-Purpose Grease or Motorcraft(R) Multi-Purpose Grease XG-4. (Figure 1)
3. With window in down position, remove the top and bottom center door glass run retainer nuts and push door glass run (A) to the side. (Figure 2)
4. Rework the upper glass run attachment slot. (Figure 2)
a. Remove approximately 5/64" (2mm) of material at (W) and 25/64" (10mm) at (H).
b. Remove material from the front of vehicle side of the slot. Be careful to not leave burrs on the panel.
c. Coat newly exposed metal areas with locally sourced Anti-Corrosion Coating or Motorcraft(R) Anti-Corrosion Coating PM-13A.
5. Reposition glass run (A) and loosely attach fasteners.
6. Raise glass to full up position. While pushing outward on the lower attachment. Torque glass run attachment nuts, tighten to 106 lb-in (12 Nm). Be careful not to force a different position of the stud when installing the upper nut.
7. Install panel following MS3 online or Workshop Manual (section 09-12 DOOR TRIM PANEL - FRONT).
8. Verify repair.
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
^ This repair will be covered under Mazda's New Vehicle Limited Warranty term.
^ Additional diagnostic time cannot be claimed for this repair.