Cellular Phone - Program Overview: Overview

9215mazda01

Bulletin No.: 004/91
Issued: 11/4/91
Revised:


Subject: CELLULAR PHONE
PROGRAM OVERVIEW


Applicable Model/s: 1992 929


Category: ACC


DESCRIPTION

Mazda offers a version of the Motorola Series II cellular telephone for use in 1992 929 premium package automobiles. The premium package 929 has all necessary wiring for the phone pre-installed at the factory.

At the dealership level, Mazda has developed an operating system to facilitate the installation, programming and servicing of the Mazda cellular phone. Some features of this system include:

^ 800 Cellular Assistance Hotline number available to answer all dealer questions

^ Mazda 929 1992 Cellular Phone Troubleshooting Manual (to be distributed to all dealers the second week of November)

^ All tools and parts needed to service the Mazda cellular phone (will be made available to any requesting dealership on a loaner basis)
^ 36 month/50,000 mile warranty

Mazda's cellular service program is designed with the customer and dealership in mind. The following information will help guide you through common cellular related service procedures and provide valuable information on where to get help if needed.

Cellular Assistance Hotline (CAH)

Dealer personnel with questions pertaining to any aspect of the Mazda cellular phone service program should call the Cellular Assistance Hotline (CAE). Two (2) numbers are available:

714/454-7227 or 800/222-5500

When calling the CAH, identify your dealership name, dealer code and your need for cellular phone assistance. MMA personnel will direct your call to the appropriate extension.

Cellular Service Kit (CSK)

All tools and parts needed to service a Mazda cellular phone system will be provided in the Cellular Service Kit (CSK). The CSK will be available on a loaner basis to requesting dealerships. Dealers may order the CSK by calling the Cellular Assistance Hotline (see Cellular Service Kit).

Cellular Phone Troubleshooting Manual

Technical information on troubleshooting and repair is included in the Mazda 929 1992 Cellular Phone Troubleshooting Manual which will be distributed to all dealers the second week of November.