Attachment I - Dealer Service and Parts Information
CONDITION OF CONCERNDuring assembly of some 2003 MAZDA6 vehicles, a lubricant used to ease the installation of the door weather-strip caused staining over the clear coat on the door sashes.
SUBJECT VEHICLES
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail beginning August 31, 2004.
3M PART INFORMATION
3M products can be obtained by:
^ Contacting your local 3M distributor
^ Phoning (800) 3MH-ELPS
^ Accessing the 3M Website: www.3m.com/automotive
MAZDA TOUCH-UP PAINT - PARTS INFORMATION
PARTS ORDERING
Order touch-up paint using the normal parts ordering method (eMDCS).
PARTS INFORMATION
WARRANTY CLAIM PROCESSING INFORMATION
RENTAL CAR
A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed, submit a separate claim/problem using the standard rental claim information.
VERIFY THE VEHICLE NEEDS THE SSP
1. Verify the vehicle is within the ranges shown.
^ If the vehicle is within the above ranges, go to step 2.
^ If vehicle is not within the above ranges, return it to inventory or the customer.
2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for Campaign Label SSP57 attached to the vehicle's hood or bulkhead.
REPAIR PROCEDURES
Please refer to Attachment II.