Attachment I - Dealer Information

CONDITION OF CONCERN

On certain 2004 RX-8 vehicles, the ball joint socket of the lower arm may have cracks. In certain severe driving conditions, the ball-stud may separate from the ball joint socket and a loss of steering may occur which could result in a crash.





SUBJECT VEHICLES

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning August 30, 2005.





PARTS INFORMATION

Parts will only need replacement if, after inspection, the part has a certain build date code. Very few vehicles will need parts replacement.

PARTS ORDERING

Parts must be ordered by completing the online order form available on the DAG website.

Parts will be requested on warranty submission and any unnecessary replacements will have the warranty claim debited.





WARRANTY CLAIM PROCESSING INFORMATION

RENTAL CAR





A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed and the vehicle is not within the mileage and time limitations, you must obtain authorization for the rental.

Submit a separate claim/problem using the standard rental claim information.

Rental expenses that exceed the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.

VERIFY THE VEHICLE NEEDS THE RECALL





1. Verify the vehicle is within the following ranges:

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label RECALL 34050 attached to the vehicle's bulkhead.





eMDCS System - Vehicle Status inquiry Results

REPAIR PROCEDURES

Please refer to Attachment III.