Attachment I - Dealer Information

CONDITION OF CONCERN

It is possible to press the retractable key's lock button during removal or after removing the key from the ignition switch. If the lock button is pressed while a door is open, the retractable key could be locked in the car when the door is closed.





SUBJECT VEHICLES

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning January 31, 2005.





PARTS INFORMATION

Mazda will automatically ship parts to dealers for vehicles in dealer inventory (the majority of vehicles in this recall are in dealer inventory). If a part is needed for a customer vehicle, please complete an IPFax form for each VIN and submit to the Corporate Dealer Assistance Group. Parts will be shipped as a CSO order. CSO freight charges will be reimbursed through a sublet on the warranty claim

NOTE:
Mazda has parts inventory at PDCs to cover 100% of affected vehicles. Due to the small number of affected vehicles, and to guarantee availability to all dealers and customers when a part is needed, stocking of extra parts at the dealerships will not be possible

Use MStore to order additional Campaign labels (1=sheet of 18 labels).





WARRANTY CLAIM PROCESSING INFORMATION

RENTAL CAR

A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed and the vehicle is not within the mileage and time limitations, you must obtain authorization for the rental.





Submit a separate claim/problem using the standard rental claim information.





VERIFY THE VEHICLE NEEDS THE SSP





1. Verify the vehicle is within the ranges shown.

If the vehicle is within the above ranges, go to step 2. If vehicle is not within the above ranges, return it to the customer.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label SSP 62 attached to the vehicle's bulkhead.





eMDCS System - Vehicle Status Inquiry Results

Note:
Verify the recall number as the vehicle may have multiple labels.

REPAIR PROCEDURES

Please refer to Attachment II.