Instruments - Clock Runs Too Slow or Too Fast
TSB: 09-012/062006 MAZDA3 - CLOCK INDICATION INCORRECT
APPLICABLE MODEL(S)/VINS
2006 Mazda3 with VINs lower than JM1 BK**** 61 473189 (Produced from July 1, 2005 to January 6, 2006)
DESCRIPTION
Some customers may complain that the clock runs slow or fast, and no matter how many times they have tried
to adjust the time, the clock display soon indicates the wrong time.
For the 2006 model year, the Information Display is what controls the clock, where in prior model years it was the audio unit that was the controlling component.
CLOCK RUNS FAST
It is possible that the customer has unintentionally performed the "Time Resetting Function", which will create
this symptom.
NOTE:
l The "Time Resetting Function" can create symptoms of the clock losing or
gaining time, even for vehicles that are outside of the listed VIN range. For
further details see TIME RESETTING FUNCTION.
When you encounter a customer complaint of an inaccurate clock where you suspect the "Time Resetting
Function" was performed, explain to the customer the time resetting function as described below and have
them continue to monitor the clock. (This function is also described in the owner��s manual, "Interior
Equipment" section.)
CLOCK RUNS SLOW
Due to improper software, the clock may lose time when the ignition is turned to the ACC or OFF position.
NOTE:
l For vehicles that are outside of the listed VIN range that present this symptom,
refer to CLOCK RUNS FAST.
An updated Information Display has been introduced to address this concern. Customers having this concern
should have their information display replaced with an exchange unit as outlined in the repair procedure below.
NOTE:
l Do not remove the Information Display until the exchange unit is available and
in hand, because without the display, the driver cannot see the radio
information and climate control settings (on vehicles equipped with an
automatic climate control).
TIME RESETTING FUNCTION
While the clock is displayed with the ignition in the "ACC" or "ON" position, when the "SET" button ("INFO"
button for vehicles equipped with a TRIP COMPUTER) on the instrument panel is pressed for 1.5 seconds or
more then released, the time on the clock display is reset to the nearest hour and the minutes (and seconds)
are set to ZERO (00).
REPAIR PROCEDURE
NOTE:
l Do not remove the information display until the exchange unit is available and
in hand, because without the display, the driver cannot see the radio
information and climate control settings (on vehicles equipped with an
automatic climate control).
1. Verify customer clock concern.
2. Record radio presets.
3. Remove the center panel module. Refer to Workshop Manual section 09-20 CENTER PANEL
MODULE REMOVAL/INSTALLATION.
4. Replace the information display with a modified one. Refer to Workshop Manual section 09-20
CENTER PANEL MODULE DISASSEMBLY/ASSEMBLY.
NOTE:
l The modified part number was not changed from the original part, but all outgoing parts are to the latest modification level. Below is a
visual reference in identifying the level part equipped on a vehicle.
Modified Information Display will have a "9621" cast into the display
housing above the harness.
5. Reassemble in reverse order.
6. Reset radio presets and adjust the clock to the correct time.
7. Verify repair.
PART(S) INFORMATION
WARRANTY INFORMATION
NOTE:
l This warranty information applies only to verified customer complaints on
vehicles eligible for warranty repair. Refer to the Warranty Wizard for warranty
term information.
l Additional diagnostic time cannot be claimed for this repair.
l This part is subject to the UNITED RADIO exchange program. Claims submitted
where the Information Display was replaced without the use of an exchange
unit will be denied and/or debited.