Body - Front Door Power Window Motor Noise

Bulletin No: 09-078/09

Last Issued: 12/03/2009

Subject:
POWER WINDOW MOTOR NOISE FROM FRONT DOOR

APPLICABLE MODEL(S)/VINS
2004-2009 Mazda3 (including Mazdaspeed3)
2006-2010 Mazda5

DESCRIPTION

Some vehicles may exhibit power window motor noise from the front door during window operation. During operation, vibration of the power window motor is transferred to the front door module and results in a whine noise.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify customer concern.

2. Remove the front door trim. Refer to MS3 online instructions or Workshop manual section 01-12 FRONT DOOR TRIM REMOVAL/INSTALLATION.

3. Remove the paper backing and apply the 17 (Mazda3) / 14 (Mazda5) silent pads (self-adhesive) to the front door as shown.

NOTE:
Letters are for reference only - they are not printed on the pads. Mazda3 right side:








PART(S) INFORMATION





WARRANTY INFORMATION





NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.

^ This repair will be covered under Mazda's New Vehicle Limited Warranty term.

^ Additional diagnostic time cannot be claimed for this repair.