Attachment I - Dealer Information
CONDITION OF CONCERNIn some 2006 model year MAZDA5 vehicles, if the vehicle is operated at very high RPM levels, then the powertrain control logic, which is unique to vehicles produced for the North American market, combined with insufficient insulation around the main silencer, can permit an excessive heat buildup in the exhaust system which in the worst case condition, can cause a vehicle fire. Should a fire occur, occupants of the vehicle could be at risk of injury.
SUBJECT VEHICLES
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail beginning October 26, 2005.
PARTS INFORMATION
PARTS ORDERING
Retailed Units
Mazda has compiled a list of affected "Retailed" vehicles which have been reported to MNAO as returned by the customer and stored at your dealership and also those vehicles retailed" by your dealership but not returned by the customer. Based on this vehicle listing, MNAO will automatically ship a sufficient quantity of Silencer Kits and Heat Insulator Kits for every 2006 MAZDA5 vehicle listed. To expedite the shipping and delivery, these parts will be shipped from the PDCs as CSO orders. See Warranty Claim Processing Information for instructions on claiming reimbursement for the CSO freight charges.
Parts will begin shipping October 25, and all dealers should have sufficient parts to repair all customer vehicles by November. 4. Dealers may get parts as early as October 26 or as late as November 4. Your parts shipment will include a copy of the compiled VIN list of customer vehicles. Please repair the customer stored units as soon as possible after receipt of the parts at your dealership. If, after receiving the parts shipment for customer vehicles, you have a customer vehicle at your dealership not on the VIN list, contact the Corporate Dealer Assistance Group to request additional sets of parts. Parts will only be shipped for retailed vehicles at this time.
Dealer New Inventory Stock Units
Parts will not be available for dealer in-stock (non-retailed) vehicles until parts have been shipped for all customer vehicles. (note: although recall part orders will be CSO type, the shipment may be combined with your stock order if it is scheduled to ship the same day.)
In addition to the recall parts kits shipment, one container of rust preventative will be drop shipped to every dealer directly from the supplier. (See parts information in repair procedures to order additional containers.)
WARRANTY CLAIM PROCESSING INFORMATION
CSO Freight Charge Reimbursement
Dealer may claim reimbursement for CSO Freight charge by adding a sublet to the recall claim using the format shown.
Sublet - CSO Freight:
RENTAL CAR
A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed, submit a separate claim/problem using the standard rental claim information.
Rental expenses exceeding the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.
VERIFY THE VEHICLE NEEDS THE RECALL
1. Verify the vehicle is within the following ranges:
2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label RECALL 3605J attached to the vehicle's bulkhead.
eMDCS System - Vehicle Status Inquiry Results
REPAIR PROCEDURES
Please refer to Attachment II.