Dealer Information and Letter
DEALER LETTER
CONDITION OF CONCERN
On certain 2006 MX-5 Miata vehicles, the bolt attaching the horn assembly to the steering wheel hub may fail during a driver-side front airbag deployment in extremely low ambient temperature. Should this occur, the horn assembly may come loose and injure the driver.
SUBJECT VEHICLES
OWNER NOTIFICATION
Mazda will notify U.S. owners by first class mail beginning April 28, 2006.
PARTS INFORMATION
PARTS ORDERING
Dealer New Inventory Stock Units
We will begin automatic shipping of airbags to dealers, for non-retailed vehicles, beginning April 18, 2006. These initial shipments will be entered as CSO orders and should arrive at dealerships by April 20-21, 2006. The CSO handling charge will be waived. Once these initial shipments are received, additional airbags for in-stock vehicles can be ordered via the e-mail form on the DAG website. A VIN number will be required for each airbag order.
Retailed Units
Airbags for retailed vehicles will not be pre-shipped to dealers. They will be available for ordering beginning Monday May 01, 2006. All airbags required for retailed vehicles will need to be ordered via the e-mail order form, found on the DAG website. A VIN number will be required for each airbag order. Due to HAZMAT requirements, these airbags will be shipped as SSO / stock orders. If there is a need for an expedited shipment, this information needs to be included on the DAG e-mail form.
AIR BAG RETURN PROCEDURE
Properly return defective air bags to your facing PDC.
IMPORTANT:
The following information is from the MAZDA WARRANTY POLICIES & PROCEDURES, Section: Warranty Parts Handling, Inspection, and Return, Policy No: 7.0, Policy: Procedure for Returning Hazardous Materials.
- DO NOT RETURN PARTS WHICH ARE CLASSIFIED AS HAZARDOUS MATERIALS UNLESS YOU ARE A HAZMAT CERTIFIED DEALER.
- Service Support/Parts Inspection may request warranty parts that are classified as hazardous materials (HAZMAT) for shipping purposes. The dealership is responsible to identify hazardous materials before shipment to determine proper packaging, labeling, and shipping requirements. All hazardous material shipments must comply with all applicable laws and regulations.
- The Federal Hazardous Material Transportation Law is the basic statute regulating the transportation of HAZMAT in the United States. This law requires training for all employees who load, unload, handle, or prepare hazardous material for transportation. It is the responsibility of each dealer to ensure that the dealership is certified to ship hazardous material and the shipments are in full compliance with hazardous materials transportation regulations.
For more information on certification, please send an e-mail to parts.
RECORD AIR BAG SERIAL NUMBERS
- Record the air bag serial numbers of the old (removed) and new (to be installed) air bag modules, together with the VIN and RO#. The air bag serial number (12) digits) is indicated in a label attached on the backside of the module. Report the serial numbers of old and new air bag modules and corresponding VIN to MNAO using the attached Air Bag Serial Number Log Sheet(s) (Attachments A and B) so that the air bag module serial number can be tracked with the VIN should the necessity arise in the future.
WARRANTY CLAIM PROCESSING INFORMATION
RENTAL CAR
A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed, submit a separate claim/problem using the standard rental claim information.
Rental expenses exceeding the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.
VERIFY THE VEHICLE NEEDS THE RECALL
Verify the vehicle is within the following ranges:
- If the vehicle is within the above range, go to step 2 in the inspection/repair procedure.
- If vehicle is not within the above range, return it to inventory or the customer.
1. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label RECALL 3906C attached to the vehicle's bulkhead.
eMDCS System - Vehicle Status Inquiry Results
AIR BAG SERIAL NUMBERS (DEALER IN-STOCK VEHICLES)
NOTE:
- Report the serial numbers of old and new air bag modules and corresponding VIN to MNAO using this Air Bag Serial Number Log Sheet so the air bag module serial number can be tracked with the VIN when the necessity arises in the future.
- When completed, fax this sheet to MNAO:
AIR BAG SERIAL NUMBERS (CUSTOMER VEHICLES)
NOTE:
- Report the serial numbers of old and new air bag modules and corresponding VIN to MNAO using this Air Bag Serial Number Log Sheet so the air bag module serial number can be tracked with the VIN when the necessity arises in the future.
- When completed, fax this sheet to MNAO: