Operation CHARM: Car repair manuals for everyone.

Attachment I - Dealer Information

CONDITION OF CONCERN

Certain vehicles equipped with Clarion audio and Sirius satellite receiver were unable to receive the Sirius satellite radio broadcasting from September 26, 2006 through October 11, 2006 due to a software issue in the audio unit. Currently the audio unit can receive the satellite radio broadcasting normally; however, after January 1st, 2007, the same failure may occur unless the Clarion audio units have been re-flashed with corrected software.





SUBJECT VEHICLES

IMPORTANT
Please check your dealer inventory to perform the re-flash procedure in any vehicles that fit the VIN range provided and have a Sirius satellite receiver and Clarion head unit.

OWNER NOTIFICATION

Mazda will notify U.S. owners by first class mail beginning December 1st, 2006.





PARTS INFORMATION





WARRANTY CLAIM PROCESSING INFORMATION

RENTAL CAR

A rental car may be provided to the customer if eligible based on the terms and conditions of the Rental Car Reimbursement Program, policy 12.0. Rental car reimbursements are available only on 2001 and newer vehicles within the mileage and time limitations under the New Vehicle Limited Warranty. If the customer was placed in a rental car while the campaign was being completed, submit a separate claim/problem using the standard rental claim information.





Rental expenses exceeding the two-day limit will require prior DCSM Authorization, as outlined in the Rental Car Reimbursement Program policy.

VERIFY THE VEHICLE NEEDS THE SSP





1. Verify the vehicle is within the ranges shown.

2. Perform a Warranty Vehicle Inquiry using your eMDCS System and inspect vehicle for an Authorized Modification Label SSP 69 attached to the vehicle's bulkhead.





eMDCS System - Vehicle Status Inquiry Results

REPAIR PROCEDURE

Please refer to Attachment II.





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