Body - Cowl Grille Chatters On Rough Roads

Bulletin No: 09-017/09

Last Issued: 03/20/2009

Subject:
CHATTERING NOISE FROM COWL GRILL WHEN PASSING OVER A BUMP OR DRIVING ON A ROUGH ROAD

APPLICABLE MODEL(S)/VINS
2004-2009 Mazda3 (including Mazdaspeed3) vehicles with VINs lower than JM1BK**** ** 209750 (produced before August 7, 2008)

DESCRIPTION





Some vehicles may experience a chattering noise being heard form the cowl grill when passing over a bump or driving on a rough road. The cause of this is a stick-slip occuring between the cowl grill and the windshield.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify customer concern.

2. Remove the cowl panel. Refer to MS3 online instructions or Workshop Manual section 09-10 COWL PANEL REMOVAL/INSTALLATION.





3. Install or replace the pads on the hooks on the back of the cowl grill (in 8 locations) with the service pads, folding in and attaching to the hook any excess material as shown.

4. Install the cowl panel. Refer to MS3 online instructions or Workshop Manual section 09-10 COWL PANEL REMOVAL/INSTALLATION.

5. Verify repair.





PART(S) INFORMATION





WARRANTY INFORMATION

NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.

^ This repair will be covered under Mazda's New Vehicle Limited Warranty term.

^ Additional diagnostic time cannot be claimed for this repair.





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