Paint - Paint Stain Removal Information
Bulletin No: 09-036/09Last Issued: 07/17/200
Subject:
STAINS FOUND ON PAINT DURING PDI
APPLICABLE MODEL(S)/VINS
2009-2010 MX-5
2009-2010 RX-8
2009-2010 MAZDA3
2009-2010 MAZDA5
2009-2010 MAZDA6
2009-2010 CX-7
2009-2010 CX-9
DESCRIPTION
Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. This may be caused by moisture which has been trapped and condensed between the paint and the RAPGARD. These types of stains can be removed with a heat gun.
If you encounter this concern during PDI, use a heat gun to apply heat to the affected areas to remove the stains.
REPAIR PROCEDURE
CAUTION:
^ Since this repair procedure requires the use of very hot air from a heat gun, be sure to remove rubber or plastic parts which are easily affected by heat from near the affected stain area.
^ Use extreme care to ensure the surface temperature stays below 284°F (140°C).
1. Verify the concern.
2. Place a 1000 W (AC-100V) heat gun approx. 2 inches (5 cm) from the surface of the stain area and apply heat for 20 seconds.
3. Adjust heat gun approx. 4 inches (10 cm) away from the surface of the stain area and apply heat for a maximum of 20 minutes.
CAUTION:
DO NOT apply heat for more than 20 minutes or damage to the surface may occur.
4. Verify the repair.
WARRANTY INFORMATION
NOTE:
^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
^ This repair will be covered under Mazda's New Vehicle Limited Warranty term.
^ Additional diagnostic time cannot be claimed for this repair.
^ Please note that the "Period Covered" is for PDI only.
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