Steering - Rattle Noise From Steering System At Low Speeds

Bulletin No: 06-002/12

Last Issued: 05/11/2012

Subject: RATTLE NOISE FROM STEERING SYSTEM

APPLICABLE MODEL(S)/VINS
2011-2012 Mazda2 vehicles with VINs lower than
JM1 DE 1***** 140732 (produced before December 10, 2011)

DESCRIPTION

When driving straight on a rough road at approximately 6-19 mph (10-30 km/h), some vehicles may exhibit a rattle noise from the front passenger side floor.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify customer concern matches all of the following conditions:

^ The noise occurs when driving on rough road at approximately 6-19 mph (10-30 km/h).

^ The noise is more pronounced in the front passenger side floor rather than the driver side floor.

^ The noise does not occur on flat and smooth road.

^ The noise continues even after rotating the steering wheel in any direction.


2. Use Special Service Tool (SST) ChassisEAR / EngineEAR II Combo JSP06608 or Wireless ChassisEAR JSP97202 to confirm rattle noise is coming from the rack end bushing (A) (shown below):

NOTE:
SST JSP06608 and JSP97202 are available for purchase on M-Store.





3. If step 1-2 apply, replace the steering gear assembly according to MS3 online or Workshop Manual (section 06-13 STEERING GEAR AND LINKAGE REMOVAL/INSTALLATION).

4. Verify repair.





PART(S) INFORMATION





WARRANTY INFORMATION