Engine - Squeak From Engine Compartment

Bulletin No:
01-021/12

Last Issued:
11/28/2012

Subject:
SQUEAK NOISE FROM ENGINE COMPARTMENT

BULLETIN NOTE

*^ This bulletin supercedes the previous 01-021/12, issued 07/17/12 and 08/24/12. The REPAIR PROCEDURE, PARTS INFORMATION, and WARRANTY INFORMATION have been revised.*

*^ Changes are noted by a black bar, or asterisk, in the margin.*

APPLICABLE MODEL(S)/VINS

2010-2013 Mazda3 (including 2.0L SKYACTIV)

DESCRIPTION

Some vehicles may exhibit a squeak, noise from the engine compartment when the vehicle starts moving and/or at the time of transmission shifting. This is caused by stick-slip noise occuring at the contact surfaces between the No. 4 engine mount rubber and the No. 4 engine mount bracket when the engine shakes back and forth. To correct the problem, the No. 4 engine mount is replaced and grease is applied on the contact surfaces of the No. 4 engine mount bracket.

Customers having this concern should have their vehicle repaired using the following repair procedure.

REPAIR PROCEDURE

1. Verify customer concern.





2. Remove the No. 4 engine mount rubber (A) from the No. 4 engine mount bracket (B). Refer to MS3 online instructions or Workshop manual section 09-20 ENGINE REMOVAL/INSTALLATION.

3. Clean the surfaces of the No. 4 engine mount bracket (C) where it contacts the engine mount rubber.

4. Place masking tape over the bolt hole (D) of the No. 4 engine mount bracket to prevent grease from entering the hole.





*5. Remove the original mount rubber and install a new one (A) on the No. 4 engine mount bracket (B).*

* NOTE:

Install the mount rubber with the notched side facing down.*

6. Wipe off any grease adhering to the top surface and remove the masking tape.

NOTE:

DO NOT let grease enter the bolt hole, otherwise an incorrect tightening torque may be given.

*7. Clean the surfaces of the No. 4 engine mount rubber where it contact the mount rubber.

8. Install the No. 4 engine mount rubber (F=front).

9. Install other removed parts in the reverse order of removal.

10. Verify repair.





PART(S) INFORMATION

WARRANTY INFORMATION





NOTE:

^ This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.

^ This repair will be covered under Mazda's Powertrain Limited Warranty term.

^ Additional diagnostic time cannot be claimed for this repair.





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