GF82.95-P-2010G MB-Info, Function
GF82.95-P-2010G MB-Info, Function
MODEL 463.249 up to 31.8.08 as of model year 2007 model year 07.5, YoM 07
MODEL 463.271 up to 31.5.12 as of model year 2007 model year 07.5, YoM 07
MODEL 463.237 up to 31.5.12 as of model year 2009 /YoM 08
Function requirement, MB-Info, general
^ C. 30 ON
^ Telematic Alarm Identification on Demand (emergency call system) (TELE AID) system authorized and operating error-free
^ The vehicle-related MB-Info call service is separately authorized
^ An emergency call system control unit (N123/4) communication module authorized for the vehicle-related MB-Info call service is configured ex-factory with the telephone number of the corresponding service provider
^ The customer is registered and authorized in the service center (Customer Assistance Center)
^ One mobile phone network is available in sufficient strength and quality
^ An MB-Info call is triggered by operating the MB-Info and breakdown assistance button group (S93/6), for t greater than or equal to 0.5 s with circuit 15 On and for t greater than or equal to 2 s with circuit 15 Off
^ A higher-priority vehicle-related service is not active
MB-Info, general
The MB-Info call function enables the user to call up information about Mercedes-Benz brand products as well as other voice-based services (e.g. hotel booking). For example, it provides information on the following services:
^ Current traffic conditions
^ Technical questions
^ Services
^ Complaints
^ Leasing and financial offers
This vehicle-related service is primarily a voice information service that is provided via the communication module that is integrated in the emergency call system control unit.
MB-Info call function sequence
The MB-Info and breakdown assistance button group is read in directly by the emergency call system control unit via a discrete line.
The emergency call system control unit then automatically transmits an SMS (SMS = Short Message Service) with the following data to the service center via the integrated communication module:
^ Vehicle position
^ Customer identification data
^ Vehicle identification data
The communication module integrated in the emergency call system control unit also sets up a voice connection to the service center.
The communication module that is integrated in the emergency call system control unit is connected using a discrete line via the radio and cell phone antenna splitter (A28/1) to the telephone and fax antenna (A2/22). The latter transmits and receives the cellular phone signals.
The light emitting diode in the MB-Info button flashes for as long as the MB-Info call is activated.
In the event of an MB-Info call, any vehicle-related service having a lower priority (in this case: vehicle remote door unlock) is interrupted.
In the event of a malfunction of the radio and cell phone antenna splitter (defective e.g. because of a rollover) the emergency call system control unit automatically uses the emergency call antenna (A2/52) to transmit cellular phone signals.