GF82.95-P-2010PM MB Information, Function

GF82.95-P-2010PM MB Information, Function

MODEL 203.0 /2 /7
- with CODE (359) TELE AID emergency call system
- up to Model Year 8

The vehicle has MB Telematics services:
Roadside assistance call (Telediagnosis, Roadside Assistance)
- MB information call

MB information call
The "MB Info" service allows the customer to get in contact with a DaimlerChrysler Information Center. This information service can provide users with updated information (such as on current traffic conditions and possible detours) or DC-specific additional information. This service is primarily an oral information service that is provided via the communications module in the emergency call system control unit (N123/4). The user activates this service by pressing the MB-Info and breakdown assistance button group (S93/6). If the service is authorized and no higher-priority service is active, the emergency call system control unit (N123/4) transmits an SMS to the service center.

The SMS contains the following data:
- Vehicle position
- Customer identification data
- Vehicle identification data

In addition to the SMS transmission, a voice connection is immediately established to the service center, and the user can discuss the matter with a customer service representative. If the service center is unable to establish a connection to the vehicle, the emergency call system control unit (N123/4) then attempts to establish a connection from the vehicle to the service center. The information service is a free service provided by Mercedes-Benz Customer Service.

Information on the following topics can be requested or provided:
- Current traffic conditions
- Technical questions
- Services
- Mercedes-Benz products
- Complaints
- Mercedes Card
- Leasing and financing plans

Status reports
The status messages are output on the display of the following components:
- Radio (A2)
- COMAND operating, display and control unit (A40/3) with code (528) HIGH Class USA
- COMAND operating, display and control unit (A40/3) with code (530) APS USA (with navigation)
- Multifunction display (A1p13) in the instrument cluster (A1)

During an MB Information call, the following statuses are reported:
MB Info, Call in progress
- MB Info, Call active
- MB Info, Call failed