Computers/Controls - ME 9.7 Control Unit Software Info.
Date: November 6, 2008Order No.: S-B-07.00/84a
Supersedes: S-B-07.00/84 dated October 9, 2008
Group: 07
Revision History
SUBJECT:
All Models, Equipped with Engine M156, M272 and M273
Software Flash Requirements for ME 9.7 Control Units
To help us understand the effectiveness of control unit software updates and determine how we can better inform you regarding these updates, we will reintroduce the process outlined below effective immediately (for ME 9.7 Control Units Only). For your reference, this control module is used with M156, M272 and M273 gasoline engines. For every instance of software flashing of this control unit, be sure to:
1. Indicate the customer complaint, all diagnostic trouble codes (DTCs) and the DAS software version in the dealer text field of the warranty claim.
2. Upload the control unit logs from the Star Diagnosis System (SDS) before the new software is installed.
The steps for creating and uploading the log are as follows:
1. Once you are in the "ME 9.7 - Motor electronics 9.7" screen, scroll down to and select "Control unit log" (Press the F3 button to select).
2. You should now be in the "Control Unit Log" screen. Scroll down to and select "Generation of control unit log" (Press the F3 button to select).
3. You should now be in the "Reporting party/contact person" screen. Enter in the required information (Press the F2 button to scroll down the page).
4. When all of the required information is entered, press the F11 button to print the information for your records and then press F10 to upload the log file to the server.
The below message box (Figure 1) will appear for approximately 2-3 seconds if the control unit log has made it to the Daimler server. The log transfer is now finished and you can proceed to the next steps of flashing the ME control unit.
If you receive the below message box (Figure 2), it is because the control unit log has failed to transmit. This is because your Star Diagnosis System is not finding the internet through your network. Control unit logs can only be transmitted by SDS units which have access to the internet for SCN Coding. Please check your entire network settings on your SDS unit and attempt to retransmit the log using the procedure found later in this document. Control unit logs once generated are kept on the SDS unit until they are manually deleted.
NOTE:
This process is being monitored daily. Failure to comply may result in non-payment of your warranty claim.
Process for locating stored control unit logs and resending them:
1. Start DAS with any vehicle connected or in DAS-SIM
2. Go into the menu selection: ME 9.7 - Motor electronics 9.7.
3. Go into the menu selection: Control Unit Log
4. Go into the menu selection: Management of stored control unit logs
5. Mark all of the control unit logs that you want to resend
6. Push the "F6" Button
7. Click on the "OK" button when the "Start Data Transfer" dialog box pops-up, and the log will be resent. The confirmation box shown above (Figure 1) will pop-up if the log was sent successfully.
NOTE:
In the event that you cannot upload the log file to the server, and you have: checked all of your network settings, confirmed that the SDS unit is able to SCN Code, attempted to resend the control unit log and are still getting the Data transfer faulty pop-up (Figure 2) please fill out the "SDS Online Error Report" located on NetStar -> STAR TekInfo -> Feedback & Quality -> SDS Online Error Report