Attachment II - Labor and Parts Information

LABOR ALLOWANCES

PARTS REQUIREMENTS / ORDERING INFORMATION





Parts will not be direct shipped for this recall. Order your parts requirements through normal order processing channels as noted below. For the first 30 days after program launch emergency status orders can be placed by calling the Special Service Support Center at 1-800-325-5621.

^ For Stock Orders effective immediately follow normal order process.

^ For Interim Orders effective immediately follow normal order process.

^ For Emergency Orders within the first 30 days after launch call 1-800-325-5621. For Emergency Orders 31 days after launch follow normal order process.

The DOR/COR for this program is 50308. This number identifies parts ordered for this recall through the Special Service Support Center (1-800-325-5621).

USE OF "CHECKING GAUGE"

A "Checking Gauge" is utilized in this recall during Step 6 of the Technical Instructions.

Gauges will be shipped to the dealership (quantity of 4 gauges per dealer). It is expected that tools will arrive at the dealership the week of September 2, 2003. A limited number of additional gauges may be ordered at no-charge by calling the Special Service Support Center at 1-800-325-5621.

Alternatively, dealers can use an accurate measuring device such as digital calipers.

PARTS RETENTION

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures."

DEALER PRICE

For latest prices, refer to DOES II or updated price book.

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.