Verification of Condition

Verification of Condition
This provides information, which must be used in both determining the actual cause of customer concerns and carrying out the appropriate procedures.
The following procedures must be used when verifying customer concerns for the transmission.

Determine Customer Concern
Determine customer concerns relative to vehicle use and driving conditions, paying attention to the following items:
- hot or cold vehicle operating temperature
- hot or cold ambient temperatures
- type of terrain
- vehicle loaded/unloaded
- city/highway driving
- upshift
- downshift
- coasting
- engagement
- noise/vibration - check for dependencies, either rpm dependent, vehicle speed dependent, shift dependent, gear dependent, range dependent, or temperature dependent.