Body - 'A'-Pillar Squeaking Noise on Turns/Bumps

Article No.
03-17-3

09/01/03

^ BODY - CREAK NOISE FROM RIGHT SIDE
A-PILLAR AREA OVER BUMPS AND/OR TURNS -
VEHICLES PRODUCED 6/6/2003 THROUGH
6/19/2003 ONLY

^ NOISE - CREAK NOISE FROM RIGHT SIDE
A-PILLAR AREA OVER BUMPS AND/OR TURNS -
VEHICLES PRODUCED 6/6/2003 THROUGH
6/19/2003 ONLY

FORD:
2003 EXPLORER

MERCURY:
2003 MOUNTAINEER

ISSUE
Some 2003 4dr. Explorer/Mountaineer vehicles may exhibit a body type creak noise from the passenger compartment A-pillar area of the vehicle when driving over bumps and/or turns.

ACTION
Remove inside A-pillar trim panel. Reposition sheet metal to correct noise condition. Refer to the following Service Procedure for details.

SERVICE PROCEDURE

1. Verify condition.

2. Gently position the right side weather strip aside from the A-pillar trim panel and remove the right side interior A-pillar trim panel.





3. Use tool to reposition the sheet metal to eliminate A-pillar and inner cowl interface. Refer to (Figure 1) for correct tool placement.

4. Test drive to verify repair.

OTHER APPLICABLE ARTICLES: NONE

WARRANTY STATUS: Eligible Under The Provisions Of Bumper To Bumper Warranty Coverage

OPERATION DESCRIPTION TIME

031703A Reposition Sheet Metal 0.8 Hr.
(Includes Time To Verify
Condition, Remove And
Install A-Pillar Trim Panel
And Verify Repair)

DEALER CODING
CONDITION
BASIC PART NO. CODE
7802038 14





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