Body - Moonroof Squeak or Rattle Noise
TSB 05-3-402/21/05
MOONROOF SQUEAK AND/OR RATTLE NOISE -
CORNER INSERT REPAIR
FORD:
2001-2003 Explorer Sport
2001-2005 Explorer Sport Trac
2002-2005 Explorer
LINCOLN:
2003-2005 Aviator
MERCURY:
2002-2005 Mountaineer
ISSUE
Some 2001-2003 Explorer Sport, 2001-2005 Explorer Sport Trac, 2002-2005 Explorer 4dr/Mountaineer, and 2003-2005 Lincoln Aviator vehicles may exhibit a squeak and/or rattle noise coming from the moonroof area. It is no longer necessary to replace the entire moonroof rail assembly. A new corner insert is now available to correct the condition (Figure 2).
ACTION
The corner inserts are located in both front corners of the moonroof track and can be accessed by cycling the moonroof glass to the full open position. The original corner insert design had snap tabs that may break off during installation, creating a rattle condition. Replace both of the original inserts and remove any broken tabs left in the track. Refer to the following Service Procedure.
SERVICE PROCEDURE
1. Open the moonroof to the full open position.
2. To determine if the corner inserts have broken snap tabs, pull up on the part with a screwdriver and inspect the snap tabs (Figures 1 and 2).
3. Remove both the inserts from the moonroof. Also, examine the track and remove any loose debris (Figure 3).
4. Install a new corner insert on both sides (Figure 4).
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
OPERATION DESCRIPTION TIME
050304A 2001-2003 Explorer Sport, 0.3Hr.
2001-2005 Explorer Sport
Trac, 2002-2005 Explorer
4dr/Mountaineer,
2003-2005 Lincoln Aviator:
Replace Both Of The
Moonroof Corner Inserts
DEALER CODING
CONDITION
BASIC PART NO. CODE
78502B36 01
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