Recall 04V244000: Liftgate Glass Strut/Hinge Defect

Make / Models : Model/Build Years:

Ford / Explorer 2002-2003

Ford / Mountaineer 2002-2003

MANUFACTURER: Ford Motor Company

NHTSA CAMPAIGN ID Number : 04V442000 Recall Date : SEP 09, 2004

COMPONENT: Structure: Body: Hatchback/Liftgate: Hinge and Attachments

Potential Number Of Units Affected : 955732

SUMMARY:
On certain sport utility vehicles, the liftgate glass strut may become disengaged or the hinge may fracture allowing the glass to fall and possibly break.

CONSEQUENCE:
If the hinge should fracture, there is a potential for the glass to fall and ultimately break and personal injuries could occur.

REMEDY:
Dealers will have the liftgate glass strut brackets and glass hinges replaced. For the vehicles built from August 1, 2000 through March 3, 2002, The dealers will replace the hinges and liftgate strut bracket. On vehicles built from March 3, 2002 through June 23, 2003, The Dealers will only replace the hinges. The recall began on September 30, 2004. Owners should contact Ford at 1-800-392-3673.

NOTES:
Ford Recall NO. 04S20. Customers can also contact The National Highway Traffic Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236).