Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS ACTIVATED? Yes

FSA VIN LIST ACTIVATED? Yes (In-Stock Units only)

IN-STOCK VEHICLES

Correct all affected in-stock vehicles before demonstration or delivery.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Refer to ACESII manual for claims preparation and submission information.