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Body - Door Window Click/Snap Noise

TSB 04-13-5

6/12/04

DOOR WINDOW - CLICK/SNAP NOISE AT END OF
UPWARD GLASS TRAVEL

FORD:
2004 Freestar

MERCURY:
2004 Monterey

ISSUE

Some 2004 Freestar/Monterey vehicles may exhibit a front door glass click/snap noise at the end of the upward glass travel. The noise may be due to interference between the bottom edge of the glass and the two (2) "J" hooks welded to the regulator bar. The noise occurs when the glass reaches the up-most position, flexes back against the regulator bar and presses on the "J" hooks.

ACTION

To service, bend the two (2) "J" clips away from the glass bottom edge.

SERVICE PROCEDURE

1. Remove the front door trim panel. Refer to Workshop Manual Section 501-01.

2. Move the window to the door mid position.

3. Reach in and bend down the two (2) "J" Clips/Hooks, located at the bottom of the regulator bar, 1-2 mm (.040 - .080 inches) away from the glass edge.

4. Verify repair.

5. Reassemble in reverse order.

WARRANTY STATUS:
Eligible Under Provisions Of New Vehicle Limited Warranty Coverage

OPERATION DESCRIPTION TIME

041305A Bend The Two 0.3Hr.
(2) "J" Clips
Away From The
Glass Bottom Edge
(Includes Time
To Remove And
Install The Interior
Door Trim Panel)
One Door

041305B Bend The Two 0.6Hr.
(2) "J" Clips
Away From The
Glass Bottom
Edge (Includes
Time To Remove
And Install Both
Interior Door Trim
Panels) Both Doors

DEALER CODING
CONDITION
BASIC PART NO. CODE
1623201 07





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