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Attachment II - Labor and Parts Information








LABOR ALLOWANCES (REMINDER: Only one labor operation will be accepted for each VIN.)





[NEW!] PARTS REQUIREMENTS / ORDERING INFORMATION

DEALER PRICE

For latest prices, refer to DOES II.

[NEW!] PARTS RETENTION AND RETURN

Affected Wiper Motors that were replaced are subject to random return to the Ford Warranty Parts Analysis Center (WPAC) for supplier analysis. Refer to your daily PEARS (Parts Entry and Return System) register for part disposition and return instructions.

Follow the provisions of the Warranty and Policy Manual for "Parts Retention and Return Procedures."

EXCESS STOCK RETURN

Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.

DEALER SORT/INSPECTION OF PARTS INVENTORY





Dealers must inspect all wiper motor inventories with part numbers shown below. Wiper motors with a package label date of 8/26/05 through 10/21/05 should be returned to Ford. Those with an earlier or later packaging date are okay for use. For those found within the suspect date range, file a DOES II defective parts claim and include the information shown below.

^ Shipper Number: FSA 05S40

^ Comments: Wiper Motor Return

^ Return Reason Code: CD