Body - Rear Door Window Stuck In Up Position/Inoperative
TSB 07-20-510/15/07
REAR POWER WINDOW MOTOR
INOPERATIVE/STUCK IN THE UP POSITION
FORD:
2002-2005 Explorer Sport Trac
2002-2006 Explorer
LINCOLN:
2003-2005 Aviator
MERCURY:
2002-2006 Mountaineer
This article supersedes TSB 07-16-14 to update the Part List.
ISSUE
Some 2002-2006 Explorer, Mountaineer and 2002-2005 Explorer Sport Trac, and 2003-2005 Aviator vehicles built before 1/23/2006 may experience a rear power window that sticks in the up position. This condition can be intermittent and may be due to the power motor which temporarily locks up.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Use the current Workshop Manual (WSM), Section 501-11 procedure to remove the door panel and inspect the window regulator for damaged parts.
2. If any damage part or parts are found replace the regulator assembly.
3. If no damaged parts are found on the regulator assembly, replace the window regulator motor using WSM, Section 501-11.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB.
Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
072005A 2002-2005 Explorer Sport 0.9 Hr.
Trac: Replace The Rear
Door Window Motor Or
Regulator, Includes Time
To Remove And Install
Interior Door Trim Panel:
One Rear Door (Do Not
Use With 27406B
27406B8, 27406B9)
072005B 2002-2005 Explorer Sport 1.6 Hrs.
Trac: Replace The Rear
Door Window Motor Or
Regulator, Includes Time
To Remove And Install
Interior Door Trim Panel:
Both Rear Doors (Do Not
Use With 27406B,
27406B8, 27406B9)
072005C 2002-2006 0.4 Hr.
Explorer/Mountaineer,
2003-2005 Aviator:
Replace The Rear Door
Window Motor, Includes
Time To Remove And
Install Interior Door Trim
Panel: One Rear Door (Do
Not Use With 27406B,
27406B8, 27406B9)
072005D 2002-2006 0.7 Hr.
Explorer/Mountaineer,
2003-2005 Aviator:
Replace The Rear Door
Window Motor, Includes
Time To Remove And
Install Interior Door Trim
Panel: Both Rear Doors
(Do Not Use With 27406B,
27406B8, 27406B9)
072005E 2002-2006 0.6 Hr.
Explorer/Mountaineer,
2003-2005 Aviator:
Replace The Rear Door
Window Regulator,
Includes Time To Remove
And Install Interior Door
Trim Panel: One Rear
Door (Do Not Use With
27406B, 27406B8,
27406B9)
07200SF 2002-2006 1.1 Hrs.
Explorer/Mountaineer,
2003-2005 Aviator:
Replace The Rear Door
Window Regulator,
Includes Time To Remove
And Install Interior Door
Trim Panel: Both Rear
Doors (Do Not Use With
27406B, 27406B8,
27406B9)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7823394 07
Disclaimer