Wheels/Tires - Popping/Snapping Noise At Low Speeds
TSB 09-11-206/15/09
POPPING/SNAPPING NOISE - FRONT OR REAR 18
INCH WHEELS - TURNING AT SLOW SPEED BELOW
10 MPH (16 KM/H)
FORD:
2007-2008 Edge, Explorer Sport Trac, Explorer
LINCOLN:
2007-2008 MKX
MERCURY:
2007-2008 Mountaineer
This article supersedes TSB 09-4-3 to update the vehicle model years.
ISSUE
Some 2007-2008 Explorer, Sport Trac, and Mountaineer vehicles built prior to 1/28/2008 and 2007-2008 Edge and MKX vehicles built prior to 8/18/2008 and equipped with 18 inch wheels may exhibit a noise coming from the front or rear wheel(s) while turning the steering wheel at speeds lower than 10 MPH (16 Km/h). The noise may be coming from the chrome cladding that attaches to the rim.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
IF THE SOURCE OF NOISE IS NOT FROM THE WHEEL, FOLLOW NORMAL WORKSHOP MANUAL PROCEDURES.
1. Verify the noise is coming from the wheel(s).
2. Replace the wheel(s) that have the noise with updated service parts. Refer to Workshop Manual (WSM), Section 204-04.
3. Lubricate the remaining wheels at the outboard wheel flange, between the cladding and the wheel inter[ace. Use Motorcraft(R) Silicone Spray Lubricant with an extension nozzle. (Figures 1 and 2)
4. Clean any excess lubricant off the wheel with a soft cloth.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
091102A 2007-2008 Explorer, 0.9 Hr.
Explorer Sport Trac,
Mountaineer, 2007 Edge,
MKX: Replace One Wheel
and Lubricate Remaining
Three Wheels. Includes
Test Drive, Transfer Tire
Pressure Monitor Sensor
(TPMS), And Balance
Wheel Assembly (Do Not
Use With 1007A, 1007A1)
091102B 2007-2008 Explorer, 1.1 Hrs.
Explorer Sport Trac,
Mountaineer, 2007 Edge,
MKX: Replace Two
Wheels and Lubricate
Remaining Two Wheels.
Includes Test Drive,
Transfer Tire Pressure
Monitor Sensor (TPMS),
And Balance Wheel
Assemblies (Do Not Use
With 1007A, 1007A1)
091102C 2007-2008 Explorer, 1.4 Hrs.
Explorer Sport Trac,
Mountaineer, 2007 Edge,
MKX: Replace Three
Wheels and Lubricate
Remaining Wheel. Includes
Test Drive, Transfer Tire
Pressure Monitor Sensor
(TPMS), Balance And
Balance Wheel Assemblies
(Do Not Use With 1007A,
1007A1)
091102D 2007-2008 Explorer, 1.6 Hrs.
Explorer Sport Trac,
Mountaineer, 2007 Edge,
MKX: Replace Four
Wheels. Includes Test
Drive, Transfer Tire
Pressure Monitor Sensor
(TPMS), And Balance
Wheel Assemblies (Do Not
Use With 1007A, 1007A1)
DEALER CODING
CONDITION
BASIC PART NO. CODE
1007 68
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