Wheels/Tires - Popping Noise From Wheels When Turning
TSB 07-23-411/26/07
POPPING/SNAPPING NOISE - FRONT OR REAR 18
INCH WHEELS - TURNING AT SLOW SPEEDS
BELOW 10 MPH (16KM/H)
FORD:
2007 Edge
2007-2008 Explorer Sport Trac, Explorer
MERCURY:
2007-2008 Mountaineer
This article supersedes TSB 07-19-6 to update the vehicle lines.
ISSUE
Some 2007-2008 Explorer, Explorer Sport Trac and Mountaineer vehicles built prior to 8/17/2007 and 2007 Edge vehicles built prior to 8/24/2007 and equipped with 18" wheels may exhibit noise coming from the front or rear wheel(s) while turning the steering wheel at speeds lower than 10 MPH (16 Km/h). The noise may be coming from the chrome cladding that attaches to the rim.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
NOTE
IF THE SOURCE OF NOISE IS NOT FROM THE WHEEL, FOLLOW NORMAL WORKSHOP MANUAL PROCEDURES.
1. Verify the noise is coming from the wheel(s).
2. Replace wheel(s) with updated service parts for 18" Chrome (Bright) Clad Cast Aluminum wheel and Satin Clad Cast Aluminum wheel(s). Refer to Workshop Manual (WSM), Section 204-04.
3. Lubricate the remaining wheels at the outboard wheel flange, between the cladding and the wheel inter[ace. Use Motorcraft Silicone Spray Lubricant and spray lubricant with an extension nozzle. (Figures 1 and 2)
NOTE
NEW WHEELS WILL NOT REQUIRE LUBRICATION.
4. Clean any excess lubricate off the wheel with a soft cloth.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
072304A 2007-2008 Explorer, 0.9 Hr.
Explorer Sport Trac,
Mountaineer, 2007 Edge:
Replace One Wheel and
Lubricate Remaining Three
Wheels. Includes Test
Drive, Transfer Tire
Pressure Monitor Sensor
(TPMS), And Balance
Wheel Assembly (Do Not
Use With 1007A, 1007A1)
072304B 2007-2008 Explorer, 1.1 Hrs.
Explorer Sport Trac,
Mountaineer, 2007 Edge:
Replace Two Wheels and
Lubricate Remaining Two
Wheels. Includes Test
Drive, Transfer TPMS, And
Balance Wheel Assemblies
(Do Not Use With 1007A,
1007A1)
072304C 2007-2008 Explorer, 1.4 Hrs.
Explorer Sport Trac,
Mountaineer, 2007 Edge:
Replace Three Wheels and
Lubricate Remaining
Wheel. Includes Test
Drive, Transfer TPMS,
Balance And Balance
Wheel Assemblies (Do Not
Use With 1007A, 1007A1)
072304D 2007-2008 Explorer, 1.6 Hrs.
Explorer Sport Trac,
Mountaineer, 2007 Edge:
Replace Four Wheels.
Includes Test Drive,
Transfer TPMS, And
Balance Wheel Assemblies
(Do Not Use With 1007A,
1007A1)
DEALER CODING
CONDITION
BASIC PART NO. CODE
1007 68
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