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AWD System - Inoperative/No AWD Locked Function Dispaly

TSB 07-20-1

10/15/07

MESSAGE CENTER - AWD LOCKED - FUNCTION
MISSING FROM SETUP MENU-VEHICLES BUILT
BEFORE 8/9/2007

MERCURY:
2008 Mountaineer

ISSUE
Some 2008 Mountaineer vehicles equipped with 4.6L, all wheel drive (AWD) and built prior to 8/9/2007 may exhibit a condition with the Instrument Cluster (IC) message center where the AWD Locked Function will not display when selected on the setup menu. This will not allow the customer to lock the AWD system.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

NOTE
DO NOT REPLACE THE INSTRUMENT CLUSTER FOR THIS CONCERN.

The cluster configuration has been updated in the As-built data for this issue.

Using IDS release 50.7 and higher or 51.1 and higher. The software change is not included in the VCM 2007.9 DVD. Files may also be obtained at the website. Refer to Workshop Manual, Section 418-01.

If a vehicle comes in for this concern, perform the programmable module installation (PMI) using the Integrated Diagnostic System (IDS) and download the new As-built data into the IC module.

NOTE
THE MODULE DOES NOT REQUIRE REPLACEMENT WHEN THE IDS TOOL PROMPTS FOR INSTALLATION OF A NEW MODULE. JUST CLICK PAST THIS SCREEN AND ENTER THE AS-BUILT DATA WHEN PROMPTED.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

072001A 2008 Mountaineer AWD 0.4 Hr.
Built Before 8/9/2007:
Perform The PMI For The
Existing Instrument Cluster
(Do Not Use With 12650D
12651D, 12651D4)

DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04





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