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4X4 System - PTU Whining Noise At 60-70 MPH

TSB 09-12-16

06/29/09

4WD, AUTOMATIC TRANSMISSION - WHINE NOISE
60-70 MPH (96-112 KM/H)

FORD:
2009 Escape

MERCURY:
2009 Mariner

ISSUE
Some 2009 Escape and Mariner vehicles equipped with automatic transmission and four wheel drive (4WD) system may exhibit a whine noise from the power transfer unit (PTU) at highway speeds 60-70 MPH (96-112 Km/h).

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

Add a mass damper to the lower, rear, transaxle support insulator. Refer to Workshop Manual (WSM), Section 307-01A: Automatic Transaxle/Transmission.





1. Remove the lower, rear, transaxle support insulator through-bolt. (Figure 1)





2. Add the mass damper to the lower, rear, transaxle support insulator. (Figure 2)

3. Install the through bolt and tighten to 85 +/- 13 lb-ft (115 +/- 17 N.m).





Parts Block

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

091216A 2009 Escape, Mariner 0.2 Hr.
4WD 2.5L Engine: Install
Mass Damper Following
Service Procedure (Do Not
Use With 6038A)

091216A 2009 Escape, Mariner 0.3 Hr.
4WD 3.0L Engine: Install
Mass Damper Following
Service Procedure (Do Not
Use With 6038A)

DEALER CODING
CONDITION
BASIC PART NO. CODE
6068 42





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