Steering/Suspension - Front End Click/Pop On Bumps
TSB 09-24-212/14/09
CLICK/POP NOISE FROM FRONT STABILIZER BAR
END LINK AREA WHEN DRIVING OVER BUMPS -
BUILT ON OR BEFORE 10/9/2009
FORD:
2005-2010 Escape
MERCURY:
2005-2010 Mariner
ISSUE
Some 2005-2010 Escape, Escape Hybrid, Mariner and 2006-2010 Mariner Hybrid vehicles built on or before 10/9/2009 may exhibit a click/pop noise from the front end when going over bumps. This may be due to the stabilizer bar end link to strut (upper) attachment.
ACTION
Follow the service procedure to correct the condition.
SERVICE PROCEDURE
1. Using chassis ears, can the click/pop noise be isolated to the stabilizer bar end links?
a. No - Do not continue with this procedure. Follow normal Workshop Manual (WSM), Section 204-00 diagnostics.
b. Yes - Proceed to Step 2.
2. Inspect the stabilizer bar end link to strut (upper) attachment nuts for signs of looseness. Is any evidence present of loose upper nuts?
a. No - Replace stabilizer bar end links and install revised upper nuts per WSM, Section 204-01.
NOTE
THE REVISED, TALLER NUTS CANNOT BE INSTALLED ON THE STABILIZER BAR END LINK LOWER ATTACHMENT.
b. Yes - Remove and replace both upper nuts with revised, taller nuts per WSM, Section 204-01. Torque to 46 lb-ft (63 N.m). It is not necessary to replace the stabilizer bar end link.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
092402A 2005-2010 Escape, 1.1 Hrs.
Mariner, Escape Hybrid,
2006-2010 Mariner Hybrid:
Diagnose With Chassis
Ears And Road Test,
Inspect Stabilizer Bar End
Links, Replace Four (4)
Stabilizer End Link Nuts Or
Stabilizer Bar End Links
(Do Not Use With Any
Other Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
5K483 24
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