Body - Exterior Door Handle(s) Hard T0 Open/Not Flush
TSB 09-24-712/14/09
EXTERIOR DOOR HANDLE DIFFICULT TO
OPEN/HANDLE NOT SITTING FLUSH WHEN
RELEASED/HANDLE STICKING WHEN OPENING
DOOR - BUILT ON OR BEFORE 9/1/2009
FORD:
2008-2010 Escape
MERCURY:
2008-2010 Mariner
ISSUE
Some 2008-2010 Escape and Mariner vehicles built on or before 9/1/2009 may exhibit an exterior door handle that is difficult to open, does not sit flush when released, and/or sticks when opening door. This may be due to the exterior door handle plunger binding on the door handle bezel.
ACTION
Follow the service procedure to correct the condition.
SERVICE PROCEDURE
1. Remove the exterior door bezel on affected door(s) per Workshop Manual (WSM), Section 501-14.
2. Closely examine the exterior door bezel for signs of damage; inspect for a groove worn into the bezel due to contact with the door handle plunger. Is any damage present? (Figure 1)
a. No - Do not continue with this procedure and follow WSM, Section 501-14 Symptom Chart pinpoint test T.
b. Yes - Replace bezel with revised exterior door bezel as necessary following WSM, Section 501-14.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
092407A 2008-2010 Escape, 0.6 Hr.
Mariner: Inspect And
Replace One (1) Front
Bezel. This Labor
Operation Can Be Claimed
With C Or D (If The New
Bezel Requires Paint Use
B-Time)
092407B 2008-2010 Escape, 1.0 Hr.
Mariner: Inspect And
Replace Two (2) Front
Bezels. This Labor
Operation Can Be Claimed
With C Or D (If The New
Bezel Requires Paint Use
B-Time)
092407C 2008-2010 Escape, 0.5 Hr.
Mariner: Inspect And
Replace One (1) Rear
Bezel. This Labor
Operation Can Be Claimed
With A Or B (If The New
Bezel Requires Paint Use
B-Time)
092407D 2008-2010 Escape, 0.8 Hr.
Mariner: Inspect And
Replace Two (2) Rear
Bezels. This Labor
Operation Can Be Claimed
With A Or B (If The New
Bezel Requires Paint Use
B-Time)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7822404 30
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