Drivetrain/Exhaust - Highway Speed Rumble/Vibration

TSB 11-2-19

02/28/11

AWD - COLD TEMPERATURES - VIBRATION AT
HIGHWAY SPEEDS AND/OR
VIBRATION/RUMBLE/EXCESSIVE EXHAUST NOISE
AFTER A COLD START - BUILT ON OR BEFORE
6/13/2010

FORD:
2009-2010 Escape

MERCURY:
2009-2010 Mariner

This article supersedes TSB 10-16-2 to add a production fix date, update the Issue Statement Service Procedure and Part List.

ISSUE
Some 2009-2010 Escape and Mariner AWD vehicles built on or before 6/13/2010 may exhibit a highway speed vibration that is isolated to the rear driveshaft and/or a vibration/rumble/excessive exhaust type noise when in ambient temperatures of approximately -26 degrees Celsius (-15 degrees Fahrenheit) or lower. The vibration and/or noise will eventually diminish once vehicle reaches normal operating temperature.

ACTION
Follow the service procedure to correct the condition.

SERVICE PROCEDURE

Vehicles exhibiting a vibration/rumble/excessive exhaust type noise, proceed to Step 1. For vehicles with a highway speed driveshaft vibration only, skip to Step 2.

1. Replace all five (5) exhaust hangers. Refer to WSM, Section 309-00.

2. Replace the rear driveshaft center bearing assembly. Refer to Instruction Sheet included in the kit, and Workshop Manual (WSM), Section 205-01.





Parts Block

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.

OPERATION DESCRIPTION TIME

110219A 2009-2010 Escape And 0.3 Hr.
Mariner AWD: Replace All
Five (5) Exhaust Hangers
(Do Not Use With Any
Other Labor Operations)

110219B 2009-2010 Escape And 1.0 Hr.
Mariner AWD: Replace
The Rear Driveshaft
Center Bearing Assembly
(Do Not Use With Any
Other Labor Operations)

110219C 2009-2010 Escape And 1.1 Hrs.
Mariner AWD: Replace
The Rear Driveshaft
Center Bearing Assembly
And Replace All Five (5)
Exhaust Hangers (Do Not
Use With Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
4R602 D4





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