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A/T - Harsh, Intermittent Or Delayed First Shift

TSB 12-3-7

03/08/12

6F35 TRANSMISSION WITH 2.5L DOHC ENGINE -
HARSH 1-2 OR HARSH 5-6 SHIFT OR INTERMITTENT
DELAYED/HARSH FIRST ENGAGEMENT

FORD:
2011-2012 Fusion, Escape

MERCURY:
2011 Milan, Mariner

The article supersedes TSB 11-11-27 to add a production fix date.

ISSUE
Some 2011-2012 Escape, 2011 Mariner vehicles built 11/24/2010 through 11/8/2011 and 2011-2012 Fusion, 2011 Milan vehicles built 11/24/2010 through 11/17/2011, all equipped with a 2.5L DOHC engine and 6F35 transmission, may exhibit a harsh 1-2 shift or harsh 5-6 shift or an intermittent delayed/harsh first engagement, primarily reverse, but occasionally drive.

ACTION
Reprogram the powertrain control module (PCM) to the latest calibration using Integrated Diagnostic System (IDS) release 76.01 and higher. This new calibration is not included in the VCM 2011.11 DVD. Calibration files may also be obtained at the website.

NOTE
PLEASE ADVISE THE CUSTOMER THAT THIS VEHICLE IS EQUIPPED WITH AN ADAPTIVE TRANSMISSION SHIFT STRATEGY WHICH ALLOWS THE VEHICLE'S COMPUTER TO LEARN THE TRANSMISSION'S UNIQUE PARAMETERS AND IMPROVE SHIFT QUALITY. WHEN THE ADAPTIVE STRATEGY IS RESET, THE COMPUTER WILL BEGIN A RE-LEARNING PROCESS. THIS RE-LEARNING PROCESS MAY RESULT IN FIRMER THAN NORMAL UPSHIFTS AND DOWNSHIFTS FOR SEVERAL DAYS.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

120307A 2011-2012 Escape And 0.3 Hr.
Fusion, 2011 Milan And
Mariner 2.5L DOHC:
Reprogram The PCM (Do
Not Use With Any Other
Labor Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
RECAL 04





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