Attachment I - Administrative Information

OASIS
YOU MUST USE OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS PROGRAM.

PROMPTLY CORRECT
^ Affected vehicles returned for this program.

^ Other eligible vehicles exhibiting the condition which are brought to your dealership.

FPSD CONTACT
Talk with your FPSD Service Zone Manager about program concerns.

FORM 1864
Enter 1864 claims using Direct Warranty Entry System

See Warranty and Policy Manual:

^ Section 6.3 pg. 5 - 8

OWNER REFUNDS
See Warranty and Policy Manual

- Section 6.1 - pages 25 through 26 (Owner Refund)

For owner-paid repairs made before date of Owner Letter:

- Submit on separate Form 1863 using the codes shown below:

Program Code Box C99
Causal Basic Part Number 761OC78
Condition Code 01
Labor Operation (1st Line) REFUND
Labor Operation (2nd Line) AMOUNT
Administrative Allowance 0.1 Hrs.
Customer Concern Code N99