Owner Letter

VIN ID # 12345678901234567 90E96 August, 1991

Mr. John Sample
123 Main Street
Anywhere, USA 12345


Ford Motor Company is voluntarily recalling (Emissions Recall 90E96) certain 1984 and 1985-Model Escort, Lynx and EXP cars equipped with 1.6L engines. Your car's engine may be releasing air pollutants which exceed Federal standards.


What the Dealer At no cost to you, your dealer will modify
Will Do the emissions control system on your car's
engine according to the instructions provided by Ford. This service should have
little or no effect on your car except to reduce air pollutants.


How Long Will The time needed to repair your car
It Take? is less than one hour. However, due to
service scheduling times, your dealer may need your car for one full working day.

Call Your Dealer Call your dealer without delay. Ask for a
service date and if parts are in stock.

If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.

When you bring your car in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.


Changed Address If you have, please fill out the enclosed
or Sold the prepaid postcard and mail it to us.
Car? If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Parts and Service Division Customer Assistance Center by calling toll-free 1-800-392-3673 (1-800-392-FORD).

We regret the inconvenience this recall may cause you. We are doing this so that you will be satisfied with your Ford-built car. Please have your car serviced promptly to maintain full emission warranty coverage.