Attachment I
CARES/OAIS
DEALERS IN PUERTO RICO AND THE U.S. VIRGIN ISLANDS MUST USE CARES OR OASIS TO DETERMINE IF A VEHICLE IS ELIGIBLE FOR THIS RECALL.
PLEASE NOTE
INSPECT AND CORRECT, IF NECESSARY, ALL INVOLVED VEHICLES IN USED CAR STOCK BEFORE DELIVERY.
PROMPTLY CORRECT
Affected vehicles on the enclosed list and any other eligible vehicles which are brought to your dealership.
DEALER-OWNER CONTACT
Immediately contact any eligible owner whose name is not on the list. Give owner a copy of the Owner Letter.
DISTRICT/FORD CONTACT
Advise your district office or supervising Ford location if:
- an owner cannot be contacted.
- an owner does not make a service date.
Discuss with your Field Service Engineer or Supervising Ford location any concerns you may have about this recall.
REIMBURSEMENT FORM 1864 AND REPORTING COMPLETIONS
Only the Form 1864 will be accepted for reimbursement under this program. Upon completion of the required service, the Form 1864 must be completely filled out and signed by authorized dealer personnel. Mail the second copy of the Form 1864 for reimbursement.
It is important that all claims be filed for all completed units so that you will be reimbursed and our records will show completion.