Attachment I - Administrative Instructions

CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A CAR IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE CORRECT ALL CARS IN STOCK BEFORE DELIVERY.

PROMPTLY Affected cars on the enclosed list. Other
CORRECT eligible cars on hand or brought to your
dealership.

DEALER-OWNER Immediately contact any owner you know of
CONTACT whose name is not on the list. Give the
owner a copy of the Owner Letter.


DISTRICT Advise district office if:
CONTACT - an owner cannot be contacted.
- an owner does not make a service date.

FPSD CONTACT Talk with your FPSD Service Zone Manager about
recall concerns.

REIMBURSEMENT Claim Form 1864 will no longer be mailed to
owners. Submit claims using the 1864 format on the DWE system. (Refer to your Warranty and Policy Manual Section 6.3 pages 5-8). Use an original repair order for your service record file.