Tires - Field Service Locations/Representatives
86ford16
Article No. 86-11-15
TIRES - TIRE COMPANY FIELD SERVICE LOCATIONS AND REPRESENTATIVES
FORD ALL CAR LINES
LINCOLN-MERCURY ALL CAR LINES
MERKUR 1985-86 XR4Ti
The attached chart lists the company field service locations and personnel which may be contacted for assistance when tire related concerns cannot be resolved by local retail tire outlets.
Occasionally, vehicle owners need assistance in resolving tire related concerns, such as adjustment or replacement. At times, these concerns cannot be satisfactorily resolved, even with dealer assistance, by the local tire distributor.
As an aid to dealer service personnel, the following chart has been provided which lists tire company field service locations and personnel. The appropriate tire company field office may be contacted when further assistance is required to resolve customer concerns. Tire company field service locations are also listed in the tire warranty booklet provided in each new vehicle. In addition, the following phone numbers may also be used after first contacting an area office as listed in the following chart.
Tire Company Phone Number
Firestone Ford Districts/Ford and Lincoln-Mercury
Dealers Call Collect (216) 379-7103
General (800) 847-3349 (except Ohio)
(800) TIRE FIX
(800) 426-4889 (in Ohio)
Goodyear (800) TIRE TEC
Michelin (803) 234-5236 (-5237 or-5238)
Pirelli Western Region
(408) 995-6222
Eastern Region (904) 786-1547
Uniroyal (800) 231-5893 (except Texas)
(800) 833-5906 (in Texas)
TIRE COMPANY FIELD PERSONNEL
ALABAMA
Goodyear
E. C. Beville 506 Tenth St. S. Birmingham 35202 (205) 322-0521
Uniroyal See Georgia
ARIZONA
Goodyear L.R. Deitch 5060 N. 19th Ave. Suite 416 Phoenix 85015 (602) 246-1358
Uniroyal See California
CALIFORNIA Firestone D.E. Lyon 926 S. Clela St.
E. Los Angeles 90022 (213) 262-9266
Goodyear R.L. Swalin 6666 E. Washington Los Angeles 90040 (213) 725-4050
W.J. Jones P.O. Box 15589 Sacramento 95834 (916) 922-9851
R. J. McCain 1800 Merced St, P.O. Box 1818 San Leandro 94577 (415) 483-2900
General B.D. Smith 18895 Arenth Ave. La Puente 91749 (818) 964-1241
Uniroyal E.T. Altland 515 E. Dyer Rd. Santa Ana 92707 (714) 545-0471 Outside California (800) 854-8703 California Only (800) 231-8298
Michelin Customer Service Supervisor 13530 E. Rosencrans Ave. Santa Fe Springs 90670 (213) 921-0555
Customer Service Supervisor Fairfield 94533 (707) 429-4880
COLORADO
Goodyear G.W. Rodine 4686 Ivy St. P.O. Box 7177 Parkhill Station Denver 80207 (303) 399-1780
Uniroyal West Colorado See California East Colorado See Kansas
Michelin Customer Service Supervisor 20101 E. 36th Dr. P.O. Box 39547 Aurora 80011 (303) 364-6422
CONNECTICUT
Uniroyal
R. R. Gilligan 25 Vanzant St. Norwalk 06855 (203) 866-8568 Outside Connecticut (800) 243-5617
FLORIDA
Goodyear F.S. Spears 829 Haines St. P.O. Box 1230 Jacksonville 32201 (904) 354-1471 J.T. Sleeman 8181 N.W. 36th St. Suite 13-14 Miami 33166 (305) 592-4102
Uniroyal See Georgia
Michelin Customer Service Supervisor 888 Suemac Rd. Jacksonville 32205 (904) 786-4312
GEORGIA
Firestone R.E. Weibly 480 Lindberg Dr. N.E. Atlanta 30324 (404) 237-1401 (404) 233-6414
Goodyear M.E. Ramers 2755 Piedmont Rd. N.E. P.O. Box 925 Atlanta 30370 (404) 231-8362
Uniroyal G.O. McDonald Freeway Office Park Suite 130 1455 Tullie Circle N.E. Atlanta 30329 (404) 634-0035 Outside Georgia (800) 241-6179
Michelin Customer Service Supervisor 6575 Jimmy Carter Blvd. Norcross 30071 (404) 448-4503
ILLINOIS
Goodyear
S. A. Kazmerczak 1501 Nicholas Blvd. P.O. Box 8110A Chicago 60680 (312) 640-5174
General Joe Heckenbach 800 Chase Ave. Elk Grove Village 60007 (312) 593-5652
Uniroyal J.P. Burke Oak West Office Plaza 17 W. 695 Butterfield Oakbrook Territory 60181 (312) 620-0952 Outside Illinois (800) 323-1014
Michelin Customer Service Supervisor 750 N. Expressway Dr. Itasca 60143 (312) 773-2190
IOWA
Goodyear B.E. Johnson 1600 Euclid Ave. P.O. Box 1576 Des Moines 50306 (515) 265-5341
Uniroyal See Kansas
KANSAS
Goodyear J.E. Woods P.O. Box 1917 Highway 24 W. Topeka 66618 (913) 295-7293
Uniroyal W.H. Thomas 8400 W. 110th St, Overland Pk. 66210 (913) 451-1407 Outside Kansas (800) 255-5117
Michelin Customer Service Supervisor 9806 Lackman Rd. Lenexa 66219 (913) 888-1115
LOUISIANA
Goodyear P.R. Boudreaux 1000 Dakin St. P.O. Box 10188 Jefferson 70181 (504) 838-4757
Uniroyal See Georgia
Michelin Customer Service Supervisor 720 Distributors Row Harahan 70123 (504) 733-4281
TIRE COMPANY FIELD PERSONNEL (CONTINUED)
MARYLAND
Firestone
E. Byrne 6250 Frankford Ave. Baltimore 21206 (301) 644-3939
Goodyear V.C. Kulp 4625 Hollins Ferry Rd. Baltimore 21203 (301) 247-0900
Uniroyal See Pennsylvania
Michelin Customer Service Supervisor 7468 Candlewood Rd. Harmans 21077 (301) 850-5360
MASSACHUSETTS
Goodyear T.E. Carlson 21 5 First Ave. Needham Heights 02194 (617) 449-6716
Uniroyal See Connecticut
Michelin Customer Service Supervisor 101 Norfold Street Mansfield 02048 (617) 339-5544
MICHIGAN
Goodyear W.A. Kozlowski 27700 Northwestern No. 200 P.O. Box 5099 Southfield 48086 (313) 423-5616 Uniroyal C.R. Harris 1305 Stephenson Highway Troy 48077-3940 (313) 583-6899 Outside Michigan (800) 521-1492
Michelin Customer Service Supervisor 12900 Huron River Dr. Romulus 48174 (313) 942-9510
MINNESOTA
Firestone
J. Obrycki 2303 Kennedy N.E. Minneapolis 55413 (612) 331-7355
Goodyear S.A. Romano 5100 35th St. P.O. Box 449 Minneapolis 55440 (612) 924-4568
Uniroyal See Kansas
Michelin Customer Service Supervisor 865 Xenium Lane Plymouth 55441 (612) 545-1077
MISSISSIPPI
Uniroyal See Georgia
Michelin Customer Service Supervisor 8301 Hacks Cross Rd. Olive Branch 38654 (601) 895-4131
MISSOURI
Goodyear A.A. Bragg 8544 Page Blvd. St. Louis 63114 (314) 429-8767
Uniroyal See Kansas
NEBRASKA
Goodyear W.R. Wilkinson 1004 Regency Circle Omaha 68102 (402) 393-2802
Uniroyal See Kansas
NEW JERSEY
Goodyear E.L. Pearcy 1665 Jersey Ave. P.O. Box 2008 New Brunswick 08903 (201) 745-6533
Uniroyal Northern New Jersey See Connecticut Southern New Jersey See Pennsylvania
Michelin Customer Service Supervisor 175 Raritan Center Parkway Edison 08837 (201) 225-3100
NEW YORK
Goodyear J.E. Royak Port of Albany Albany 12202 (518) 463-4184
W. Miller 1080 Hempstead Turnpike Franklin Square 11010 (516) 488-1880 L.R. Sullivan 290 Elwood Davis Rd. Liverpool 13088 (315) 451-6100
Uniroyal See Connecticut
NORTH CAROLINA
Goodyear
J. L. Randall 2700 Nevada Blvd. P.O. Box 7107 Charlotte 28217 (704) 588-0500
General
J. P. Monroe 1100 Continental Dr. Charlotte 28217 (704) 588-1600
Uniroyal See Georgia
OHIO
Firestone W.G. Wood 1564 Firestone Parkway Unit A Mogadore 44260 (216) 379-6130
Goodyear E.A. Rahill 3680 E. Kemper Rd. Cincinnati 45241 (513) 769-4300
D.L. Coulter 18901 Snow Ad. Brook Park 44142 (216) 267-3000
W.R. McCormick 6660 Double Tree Ave. Suite 9 Columbus 43229 (614) 888-8377
Uniroyal See Michigan
Michelin Customer Service Supervisor 7111 Crabb Rd. Bedford Township Temperance, Michigan 48182 (313) 847-0511
OKLAHOMA
Goodyear G.L. Shivers 4229 Royal Ave. P.O. Box 26548 Oklahoma City 73108 (405) 943-8377
Uniroyal See Texas
OREGON
Goodyear G.L. Dobyns 2720 N.W. 35th Ave. P.O. Box 9523 Portland 97210 (503) 226-2951
Uniroyal See California
Michelin Customer Service Supervisor 4240 N.W. Yeon Ave. Portland 97210 (503) 225-0890
PENNSYLVANIA
Goodyear J.P. McKenna Scott Plaza No. 2 Philadelphia 19113 (215) 521-4000
F.L. Stroud 875 Greentree Rd. One Parkway Center Pittsburgh 15220 (412) 922-2836
Uniroyal S.J. McGill 2700 Interplex Dr. Trevose 19047 (215) 638-8091 Pennsylvania (800) 562-6606 Outside Pennsylvania (800) 523-6156
SOUTH CAROLINA
Uniroyal See Georgia Michelin Customer Service Supervisor 7606 Rivers Ave. North Charleston 29405 (803) 553-7111
TENNESSEE
Goodyear D.S. White P.O. Box 565 Alcoa 37701 (615) 984-6220
S.E. Kitchens 2070 S. 3rd St. P.O. Box 1230 Memphis 38109 (901) 947-5200
Uniroyal See Georgia
TEXAS
Firestone E.R. Beaver 9216 Harry Hines Blvd. Dallas 75235 (214) 350-8807
Goodyear J.A. Brim 7301 Ambassador Row P.O. Box 6004 Dallas 75257 (214) 637-9100
R.R. Melendez 6936 Commerce Ave. P.O. Box 10077 El Paso 79991 (915) 778-2420
Goodyear (Continued) P.M. Schoeb 321 Century Plaza Dr. Suite 115 P.O. Box 1668 Houston 77073 (713) 230-5123
J.B. Espenhover
J. Frank Dobie Station P.O. Box 20290 San Antonio 78220 (512) 333-1217
General D.G. Dotson 2176 French Settlement Rd. Dallas 75212 (214) 630-1576
Uniroyal J.E. Thomas 4545 Leston Dallas 75247 (214) 630-7262 Texas Only (800) 442-6673
Michelin Customer Service Supervisor 3001 E. Pioneer Parkway Arlington 76010 (817) 640-1154
Customer Service Supervisor 100 Donwick Dr. Conroe 77302 (409) 273-3444
UTAH
Goodyear G.H. Jacobson 915 N. Overland Dr. North Salt Lake City 84054 (801) 292-4401
Uniroyal See California
VIRGINIA
Goodyear R.B. Haught 860 W. Roslyn Rd. P.O. Box 385 Colonia Heights 23834 (804) 526-4950
Uniroyal See Pennsylvania
WASHINGTON
Goodyear J.E. Jackson
N. 3808 Sullivan Rd. Trentwood Station P.O. Box 15256 Spokane 99215 (509) 924-7711
Uniroyal See California