Owner Letter
Serial Number: 12345678901234567 October, 1990Mr. John Sample 123 Main Street Anywhere, USA 12345
Ford Motor Company is voluntarily recalling (Emissions Recall 9OE88) certain 1986-model 3.8L engine equipped Thunderbird/Cougar, Mustang/Capri and LTD/Marquis passenger cars. Your car's engine may be releasing air pollutants which exceed Federal standards.
What the Dealer At no cost to you, your dealer will replace the
Will Do exhaust system catalyst and Y-pipe assembly on your
car according to the instructions provided by Ford. This service should have little or no effect on your car except to reduce air pollutants.
How Long Will The time needed to repair your car is less than one
It Take? hour. However, due to service scheduling times, your
dealer may need your car for one full working day.
Call Your Dealer Call your dealer without delay. Ask for a service
date and if parts are in stock.
If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your car in, give the dealer this letter.
If you misplace this letter, your dealer will still do the work, free of charge.
Changed Address If you have, please fill out the enclosed prepaid
or Sold the postcard and mail it to us.
Car?
If the dealer doesn't make the repair promptly and without charge, you may contact the Ford Parts and Service Division Office whose address is shown in your Owner Guide booklet.
We regret the inconvenience this recall may cause you. We are doing this so that you will be satisfied with your Ford-built car. Please have your car serviced promptly to maintain full emission warranty coverage.