Attachment I - Administrative Information

OASIS
You must use OASIS to determine if a car is eligible for this or another recall.

FCSD Contact
Talk with your FCSD Parts and Service Zone Manager about recall concerns.

Claiming Procedure

For Dealers NOT on ACES II:

Submit claims using the 1864 format on the DWE screen. (Refer to your Warranty and Policy Manual Section 6.3 pages 5-8). Use a Form 1863 or authorized alternative claim form as an internal repair order to support your DWE entry.

Read Section 6.3 of your Warranty and Policy Manual for claim processing information for related damage/refund and refunds.

For Dealers ON ACES II:

Submit claims on DWE using Form 1863/6125-2. (Refer to ACES II User Manual Section 3, pages 54 and 55).