Administrative Information

OASIS
YOU MUST USE OASIS TO DETERMINE IF A CAR IS ELIGIBLE FOR THIS
OR ANY OTHER RECALL.

PLEASE NOTE
CORRECT ALL AFFECTED CARS IN USED-STOCK BEFORE DELIVERY.

PROMPTLY CORRECT
Affected cars on the enclosed list and other eligible cars
brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any owner you know of whose name
is not on the list. Give the owner a copy of the Owner Letter.


DISTRICT CONTACT
Advise district office if:
^ An owner cannot be contacted.
^ An owner does not make a service date.


FPSD CONTACT
Talk with your FPSD Service Zone Manager about recall concerns.


REIMBURSEMENT
Submit claims using the 1864 format on the DWE screen. Refer to
your Warranty and Policy Manual Section 6.3 pages 5-8. Use an original repair order for your service record file.