Attachment I - Administrative Information

OASIS
YOU MUST USE OASIS TO DETERMINE IF A CAR IS ELIGIBLE FOR THIS RECALL.

PLEASE NOTE
CORRECT ALL AFFECTED DEALER STOCK CARS BEFORE DELIVERY.

PROMPTLY CORRECT
Affected cars on the enclosed list and other eligible cars on hand or brought to your dealership.

DEALER-OWNER CONTACT
Immediately contact any owner of an eligible car you know of whose name is not on the list. Give the owner a copy of the Owner Letter.

DISTRICT CONTACT
Advise FCSD district office if:
^ an owner cannot be contacted.
^ an owner does not make a service date.

FCSD CONTACT
Talk with your FCSD Service Zone Manager about recall concerns.

REIMBURSEMENT
Submit claims using the 1864 format on the DWE screen. (Refer to your Warranty and Policy Manual Section 6.3 pages 5-8). Use a Form 1863 or authorized alternative claim form as an internal repair order to support your DWE entry.

WARRANTY AND POLICY MANUAL
PLEASE READ SECTION 6.3 OF YOUR WARRANTY AND POLICY MANUAL. THIS SECTION CONTAINS CLAIM PROCESSING INFORMATION INCLUDING RELATED DAMAGE/REFUNDS AND REFUNDS.