Operation CHARM: Car repair manuals for everyone.

Administrative Information Attachment I


ATTACHMENT I


CARES/OASIS YOU MUST USE CARES OR OASIS TO DETERMINE IF A
VEHICLE IS ELIGIBLE FOR THIS RECALL.


PLEASE NOTE CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY.


PROMPTLY Affected vehicles on the enclosed list.
CORRECT Other eligible vehicles which are brought to your dealership.


DEALER-OWNER Immediately contact any owner whose name is
CONTACT not on the list. Give owner a copy of the
Owner Letter.


DISTRICT Advise district office if:
CONTACT - an owner cannot be contacted.
- an owner does not make a service date.


FPSD CONTACT Talk with your FPSD Service Zone Manager about
all matters.


FORM 1863/64 Submit 1864 claims using DWE for all completed
vehicles. You may use your original 1863 for your record file copy.


WARRANTY AND See Section 6.3 pages 5 through 8 of your
POLICY MANUAL Warranty and Policy Manual for claims
preparation.