Campaign - Alternator Repair/Replacement: Overview

March, 1989


PLEASE GIVE COPIES OF THIS BULLETIN TO YOUR PARTS AND SERVICE MANAGERS


To: All Ford and Lincoln-Mercury Dealers

Subject: Owner Notification Program M67 - Alternators on Certain 1988-Model Taurus/Sable, Continental, Econoline and F-Series Trucks

IN CARES/OASIS - NO
LISTINGS - NO
REFUND PROVISIONS - YES - OWNERS MUST REQUEST REFUNDS BY JULY 31, 1989
DEALERS RETAIN REMOVED PARTS - NO
PROGRAM LIMITATION - THROUGH APRIL, 1990

Vehicles Approximately 309,000 1988-model vehicles are covered
Affected by this program. Vehicles included are as follows:

Vehicle Engine Size Assembly
Description (Alternator) Plant

Taurus/Sable 3.0/3.8L Atlanta, Chicago
(100 amp)

Continental 3.8L Wixom
(100 amp)

Econoline 4.9L Lorain
(70/100 amp) 7.3L (100 amp)

F-Series 7.3L Kansas City, Michigan Truck
(70 amp) Norfolk, Ontario Truck and
Twin Cities

All vehicles were manufactured from January 1, 1988 through May 31, 1988.

Reason For Program

Some of the vehicles affected by this program may experience charging system problems as a result of an open circuit in the alternator caused by breakdown of an epoxy bond.

Not in CARES/OASIS

Since this program provides for coverage and owners are asked to return if they have the condition, CARES/OASIS WILL NOT be activated.

Program Provisions and Limitations

Owners of affected vehicles will be provided coverage for the described condition through April, 1990. Vehicles involved will be serviced by replacing the alternator rotor or the alternator assembly.

Refunds

Owners who have paid for alternator repairs as a RESULT OF THIS CONDITION prior to the receipt of notice of the program will be refunded costs of parts, labor, including deductible charges and towing. Refund requests must be submitted to a dealer by July 31, 1989. Refund requests after the receipt of notice of the program will be permitted only for emergency situations.

Administrative and Technical Instructions.

Attachment I contains technical and administrative instructions.

Action by Ford

Owners will be notified with the letter shown on Attachment II.

Your parts and service personnel must be provided with this package and be familiar with the program to respond to owner inquiries.