Owners Letter

Serial Number: 12345678901234567 91S28 May, 1991

Mr. John Sample
123 Main Street
Anywhere, USA 12345


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1988 and 1989 Taurus and Sable vehicles (except Taurus SHO) equipped with power front seats.

Safety Defect The power front seat switch wiring on your car may become trapped between the
seat cushion springs and a seat support bracket when the seat is occupied.
Eventually a short circuit may develop which could cause the wiring to
overheat, and possibly produce a fire in the seat materials.

Repairs At no cost to you, your dealer will reroute the seat wiring
on your car. If the wiring is damaged, it will be repaired or replaced.
Your dealer currently has the instructions necessary to perform the
inspection and modifications. If repair parts are needed and the dealer
does not have them in stock, they can be ordered on a RUSH basis and
should arrive within a week.

How long will The time needed to repair your car is about one hour.
it take? However, due to service scheduling times, your dealer may
need your vehicle for one full working day.

Call your dealer Call your dealer without delay. Ask for a
service date.

When you bring your car in, give the dealer this letter.

If you misplace this letter, your dealer will still do the work, free of charge.


Changed address If you have, please fill out enclosed prepaid
or sold the postcard and mail it to us.
car?


If the dealer doesn't make the repair promptly and without charge, you should contact the Ford Parts and Service Division Office whose address is shown in your Owner Guide booklet. You also may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 20590 or call the toll free Auto Safety Hotline 800-424-9393 (Washington DC area residents may call 366-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.