Owner Letter

Dear Owner: June, 1989


This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Ford Motor Company has determined that a defect which relates to motor vehicle safety exists in certain 1989 Thunderbirds and Cougars.

Safety Defect

During slow speed extreme turns (less than 5 MPH)the right or left front brake caliper may contact a part of the front suspension. If this happens, extended brake pedal travel could occur during the next brake application.

This may result in reduced braking capability and increased stopping distance. A vehicle crash may result.

Subsequent brake applications will result in normal braking, until another slow speed extreme turn is made.

Repairs

At no cost to you, your dealer will modify thefront suspension of your car by installing special nuts to eliminate the contact condition.

How long will it take?

The time needed to repair your car is less than one hour.

Call your dealer

Call your dealer without delay and ask for a service date.

Your dealer has the service information needed to repair your car. If your dealer does not have the parts in stock, they can be ordered before scheduling your service date. Parts would be expected to arrive within a week.
When you bring your car in, give the dealer the attached form.

If you misplace the form, your dealer will still do the work, free of charge.
Changed address or sold the car?
If you have changed your address or sold the car, please fill out Section 1 of the enclosed prepaid postcard and mail it to us.

If the dealer doesn't make the repair promptly and without charge, you may either mail Section 3 of the prepaid postcard to us or contact the Ford Parts and Service Division Office whose address is shown in your Owner Guide booklet. You may send a complaint to the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, SW, Washington, DC 20590 or call the toll free Auto Safety Hotline 800-424-9393 (Washington DC area residents may call 426-0123).

We regret the inconvenience this service may cause you, but we want you to have the work done for your safety and satisfaction with your Ford-built car.