Attachment I
CARES/OASIS Dealers in Puerto Rico and the U.S. Virgin Islands
must use CARES or OASIS to determine if a vehicle is eligible for this recall.
PLEASE NOTE CORRECT ALL VEHICLES IN STOCK BEFORE DELIVERY
PROMPTLY Affected vehicles on the enclosed list and all other
CORRECT eligible vehicles which are brought to your dealership.
DEALER-OWNER Immediately contact any owner to whom you have sold an
CONTACT involved vehicle but whose name is not on the list. Give
owner a copy of the Owner Letter.
DISTRICT/FORD Advise district office or supervising Ford location if:
CONTACT - an owner cannot be contacted.
- an owner does not make a service date.
Discuss with your Field Service Engineer or supervising Ford location any recall concerns you may have.
REPORTING Only the Ford 1864 will be accepted for reimbursement under
COMPLETIONS this program. Upon completion of the required service, the
AND Form 1864 must be completely filled out and signed by
REIMBURSEMENT authorized dealer personnel.
Dealers must mail the the second copy of the Form 1864 for reimbursement. It is important that claims be filed for all completed units so that you will be reimbursed and our records will show completion.